My Workflow

When designing a new product or service, or when seeking to identify challenges and create solutions that will be adopted by users, it is essential to understand how and why people use it. Considering the perspective of others is crucial, as without this understanding, there is a slim chance of creating something that people will truly appreciate.

What matters most to me is having people appreciate the things I create. I do what I do because I enjoy seeing people love the things I create.

Vasilis Baimas

Human-Centered Design

Human-Centered Design approach can be used in various areas including but not limited to product design, service design, architecture and interior design, business and entrepreneurship, education, and healthcare. By adopting this approach, designers and innovators can create solutions that are useful, usable, and desirable and ultimately make a difference in people’s lives. It is particularly useful when designing a new product or service, or when seeking to identify challenges and create solutions that will be adopted by users.

It is essential to understand how and why people use the product or service, and considering the perspective of others is crucial. Without this understanding, there is a slim chance of creating something that people will truly appreciate. The Human-Centered Design approach is an iterative methodology that can help create great user experiences by involving stakeholders and users early on in the requirements specification process and throughout the design and development stages. This approach helps avoid failure caused by assuming we know exactly what users want.

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Design Thinking

Design thinking can be used in various areas, including but not limited to business and entrepreneurship, education, healthcare, and product and service design. It’s particularly useful when seeking to identify challenges and create solutions that will be adopted by users. By understanding how and why people use the product or service, and considering the perspective of others, designers can create solutions that are useful, usable, and desirable.

The design thinking approach is an iterative methodology that involves empathy, experimentation, and iteration to arrive at innovative solutions. It starts with understanding the user and their needs, generating ideas, prototyping, and testing and refining the product or service. This approach can lead to improved user experience, increased innovation, reduced risk, and cost savings.

Methods I Use

In my workflow, I use several methods that are mostly applied to my services, including affinity mapping, brainstorming, card sorting, contextual inquiry, competitive audit, design sprint, diary study, eye-tracking, low/high-fidelity prototyping, heuristic evaluation, quantitative research, recordings, service design, service safari, stakeholder interview, survey, usability testing, and user flow.

These methods can help gain insights into user behavior, preferences, and needs, and to develop and test prototypes for products or services. The specific methods used will depend on the research goals and the type of data being collected.

Although each of these methods has its own unique steps, they share a common goal. Despite this, these methods are invaluable to keep in the toolbox. Human-Centered Design is a way of looking at the details, while design thinking is focused on innovation and creating services or products that solve problems. Using both approaches can lead to even more success.

Ways To Work Together

I’m happy to adapt to the goals and needs that you are looking to achieve.

On-Site or Remote

I am happy to work on-site as part of your team, or remotely in a hybrid arrangement, checking in with you over meetings.

Agile or Waterfall

I am adaptable to various working styles and have experience in both agile frameworks and waterfall methodology.

Availability

I am determined to take on a workload that allows me to deliver excellent results on time. I prefer working closely with all team members.

My Services

All of the services I provide are intended to enhance the user experience, making it more human-centered.

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UX Strategy

To create user-centered designs, it’s important to have a clear vision. I can assist you in establishing and aligning your business vision to meet the needs of your users.

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Research & Testing

I don’t assume to know what your users think, or how exactly they behave. I use research methods to get to the bottom of your users’ needs, motivations, and behaviors.

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Mentoring & Coaching

To gain a deeper understanding of an experience, it’s important to keep learning. As your assistant, I can help you explore various possibilities and provide options based on your experience and goals.

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Information & IxD

In the realm of business, every interaction presents an opportunity. I strive to adhere to industry best practices when it comes to developing products that empower users to achieve their goals in the most efficient manner possible.

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